Legal documents
These documents govern SwiftPress Software Ltd managed WordPress hosting, our website (swiftpress.io), and the client area (my.swiftpress.io). They are written to work together: each page includes links to the others. For questions, use support on our site or your client area.
These documents are not legal advice. If you need advice for your specific situation, consult a qualified lawyer—especially for regulated industries or international data transfers beyond what we describe here.
Platform status: Check current availability of SwiftPress infrastructure on our system status page.
Terms of Service
Contract for SwiftPress managed WordPress hosting, acceptable use, billing, and your responsibilities for sites and plugins
Refund Policy
14-day money-back guarantee on eligible hosting fees, eligibility, exclusions, and how refunds work
Service Level Agreement (SLA)
Uptime commitment for the hosting platform, service credits, and what is in scope for WordPress hosting
Data Processing Agreement
Processor terms when you host WordPress sites with us and personal data about your visitors is processed on our infrastructure
Privacy Policy
How we collect, use, and protect personal data when you use our website, client area, and hosting platform
Cookie Policy
Cookies and similar technologies on swiftpress.io, chat widgets, and related marketing pages